The End of Business as Usual
In recent weeks I have come to learn about a business person who works in one of my key industries – wine. His name is Gary Vaynerchuck and he owns a retail wine business in New York and is the world famous host ofwinelibrarytv.com.
I was recently watching an interview of his where he spoke about his transformation from old school business thought to business, or web, 2.0 style thinking. Don’t have any idea what I am talking about? First watch the video below as Chuck passionately communicates his basic business philosophy and then go buy The Clue Train Manifesto and you will get a glimpse of where business is headed.
I must say this stuff excites me! Providing customer service that goes well beyond what is expected is fun and makes me feel good inside. What about you? Do you buy into to this stuff?
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