Your Payment Engine ISN’T Your Processor!

By John Robinson
It seems like everyone’s using the internet these days to run transactions. Even brick-n-mortar businesses are using web-based software with USB magnetic strip readers, making their laptops into swipe terminals.
As fantastic as that is, it can confuse even the most sophisticated internet geek when something goes awry. Who should you call?
I [...]

Posted on April 22nd, 2008 by John Robinson in Authorize.net, Chargebacks, E-Commerce, Skipjack , ,

Help With Chargebacks

I came across a great article about how to deal with dishonest customer chargebacks on a e-commerce blog named Get Elastic; here is the link to the blog post:
Dodging Dishonest Customer Chargebacks

Posted on April 10th, 2008 by Robb Lejuwaan in Chargebacks, Merchant Account ,