Video: Merchant Accounts – What to Look For and Ask About, Part 2

If you haven’t watched part one of of this two part series go here to watch the first video.
The theme of part two of this series is that there is much more than just price to pay attention to when shopping for a merchant account. Watch the video and take a look at my [...]

Posted on August 29th, 2008 by Robb Lejuwaan in Basics, Business, Customer Service, Merchant Account, Rates and Fees account relationship, Communicator, credit card processing, Customer Service, Equipment, Interchange Plus, Merchant Account, merchant account provider, Merchant Services, moving parts, Networking, Proativeness, Rates and Fees, relationship manager

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How Do Merchant Accounts Work?

Credit card processing seems simple enough. However, there are lots of moving parts behind the scenes. Here is a simplified, step by step list that reveals the whole process:
Authorization
1. Your customer presents their credit card (or the card number, expiration date and security code) to you or your employee.
2. You swipe the card or key [...]