Your Payment Engine ISN’T Your Processor!

By John Robinson
It seems like everyone’s using the internet these days to run transactions. Even brick-n-mortar businesses are using web-based software with USB magnetic strip readers, making their laptops into swipe terminals.
As fantastic as that is, it can confuse even the most sophisticated internet geek when something goes awry. Who should you call?
I [...]

Posted on April 22nd, 2008 by John Robinson in Authorize.net, Chargebacks, E-Commerce, Skipjack , ,

Are you using PC Charge?

If you happen to use PC Charge for your merchant account transactions listen up! I have been running into merchant accounts having major problems with credit card transaction downgrades because PC Charge is not set up correctly. This means these businesses are paying more than they need to for their merchant account.
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Posted on January 11th, 2008 by Robb Lejuwaan in Merchant Account, POS, Software , ,